Faq

  1. Do I have to be a member to submit an event?

    Yes, but luckily it's quick, easy and FREE to sign up and become a member. Become a member here.

  2. How long does it take for my membership to be approved?

    Approximately one business day.

  3. Can I change my membership password to something familiar and easy to remember?

    Yes. Once your original password is sent to you via email there is an option to change it. Just click on 'Change Password' under the Membership Tab.

  4. Do I have to fill out all the fields on the event submission form?

    Yes. To use the My Community Connect service, we require all of the information to be filled in on the 'Event Submission Form'.

  5. Can anyone submit an event on the My Community Connect website?

    If you are part of a not-for-profit organisation, raising funds for a charity with 100% of the profit going to a charity, or involved in a community club and/or sports group, you can log your event details. We don't advertise for commercial businesses.

  6. What radio or TV stations will my event be featured on?

    Click here to view a list of all participating TV and radio stations across Australia.

  7. Will my event receive radio and/or TV airtime?

    The My Community Connect department cannot guarantee airtime for all events as they are randomly selected from the website calendars on a week-to-week basis.

  8. How much notice do I need to give, for the possibility that my event will be on TV or Radio?

    You need to log your event 2 weeks in advance for radio and 3 weeks in advance for TV.

  9. How do I find out if my event featured on TV or radio?

    You can send an email via the contact us page one week prior to your event.

  10. Will I always receive online coverage?

    Yes, once your event has been approved it will automatically load on the community calendars and will stay on the website indefinitely or until the event date has passed.

  11. Will I always receive online coverage?

    Yes once your event has been approved it will automatically load on the community calendars and will stay on the website indefinitely or until the event date has passed

  12. What does SCT stand for?

    Southern Cross Ten or Southern Cross Television